SERVICES
1. We do not take orders for custom work.
2. We do not accept request regarding our products including modifications and changing of the permissions.

PURCHASES
1. Please consult the photo and read the product’s description and permissions (posted on the photo and description). All sales are final.
2. Make sure the product fits your needs before purchasing.
3. Exchanges for No Transfer items is not possible.
4. All products are for use ONLY in SecondLife.

DELIVERY
1. Delivery of the items posted on the Second Life Marketplace is not controlled by Rylium Industries.
2. If you experience a delivery malfunction or extended delay please contact FirdusLife Resident via a notecard*. We do not accept claims after 12 hours after purchase.
3. We do not redeliver transferable products.

REFUNDS
1. We do not award refunds, except for double purchasing of non transferable items*.
2. Please pay attention when you Buy as Gift. Refunds are not possible if you buy the product for yourself or the wrong person.

SUPPORT
1. If you experience a problem with one of our products please contact FirdusLife Resident via a notecard.
2. Instant messages are not acceptable.
3. Please allow us a 24 hours** window to respond, since we cannot be online 24/7.
4. You can use the Help Center included with the products for F.A.Q. and other informations.