- Profile
SERVICES
1. We do not take orders for custom work.
2. We do not accept request regarding our products including modifications and changing of the permissions.
3. Engraving requests for items with this feature are accepted until and not after 30 days since purchase.
4. The 'free engraving' and the 'engraving changing' offers are applicable only to the original buyer or the gift's recipient.
5. We do not engrave items sold at 2nd hand.DELIVERY
1. Delivery of the items posted on the Second Life Marketplace is not controlled by RealEvil Industries.
2. If you experience a delivery malfunction or extended delay please contact Crashnoww Resident via a notecard*. We do not accept claims after 24 hours after purchase.
3. We do not redeliver transferable products.PURCHASES
1. Please consult the photo and read the product’s description and permissions (posted on the photo and description). All sales are final.
2. Make sure the product fits your needs before purchasing.
3. Exchanges for No Transfer items is not possible.
4. We do not accept exchanges for Transferable items after 48 hours since the purchase*.
5. All products are for use ONLY in SecondLife.REFUNDS
1. We do not award refunds, except for double purchasing of non transferable items*.
2. Please pay attention when you Buy as Gift. Refunds are not possible if you buy the product for yourself or the wrong person.SUPPORT
1. If you experience a problem with one of our products please contact Crashnoww Resident via a notecard.
2. Instant messages are not acceptable.
3. Please allow us a 24 hours** window to respond, since we cannot be online 24/7.
4. You can use the Help Center included with the products for F.A.Q. and other informations.*Proof of purchase will be required.
**Might take longer during weekends.- Policies
CONTENT
All text, graphics, user interfaces, textures, photographs, logos, artwork and scripting code including but not limited to the design, structure, expression, “look and feel” and arrangement of such Content, contained on this store and products is owned, controlled or licensed by or to RealEvil Industries, and is protected by trade dress, copyright, patent and trademark laws.