STORE POLICIES:

We truly appreciate every single customer and the support you show our brand. We put a lot of care into designing our homes and furniture, and we want you to feel confident and happy with your purchase.

PLEASE DEMO FIRST!

We go out of our way to make demos easily and readily available at our main in-world store.

We strongly encourage everyone to demo before purchasing, especially before buying on the SL Marketplace.

Textures, scale, features, scripts, and overall feel can vary depending on your preferences and setup — and we want you to love what you buy. Visiting in-world ensures you know exactly what you’re getting.

REFUND POLICY

Due to the nature of digital content in Second Life:

Refunds are only issued for confirmed repeat/duplicate purchases.

We do not offer refunds for accidental purchases or change-of-mind/unhappy-with-item situations.

This is why demoing first is so important — and why we make it as easy as possible.

If you believe you made a duplicate purchase, just send us a message and we’ll gladly review it.

NEED HELP? Please IM Us First

If you have any issues or questions, please contact us via Second Life IM first. ZMIYASTORE RESIDENT.

We kindly ask that you:

Do not use social media accounts for support requests

Do not post Marketplace reviews to request assistance

We may not see those as quickly as we’d like, and we never want you waiting longer than necessary for help.

IMs are always the fastest and most reliable way to reach us and we truly will do our best to resolve any issue quickly and fairly.

STORE POLICIES: Please demo first at our in world store before purchasing, especially on the Second Life Marketplace. Refunds are only for verified duplicate purchases only. No accidental or change of mind refunds. For help, contact us via Second Life IM (ZMIYASTORE Resident). Please do not use social media or reviews for support.