✖ Customer Service FAQ ✖
▶ Problem with the mesh?
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Please note that all RQ mesh apparel is made from templates that were bought from other creators. I try to buy the best quality meshes that I can, but this does not always mean 'perfect'. - If you find mesh related issues, such as; clipping, sizing, etc. I will not personally be able to fix them. - Please demo all items before purchasing to avoid this.
▶ Why is there no '-insert mesh body here-' size?
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As stated above, I purchase the mesh templates, therefore I'm at the mercy of the mesh template creators.
▶ Why no standard mesh sizes?
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Many templates come with standard sizes, but I personally do not wish to use them. It creates far more work for the small handful of people not using mesh bodies in this day and age. - I apologize if you are among those few.
▶ One of the HUD buttons isn't working, help!
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I test all products before releasing, but sometimes I make mistakes and one button may escape my testing. If this happens to you, I apologize and will fix/replace the item as soon as possible. Just drop me a notecard.
▶ I don't like the item I purchased, can I have a refund?
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I'm sorry, but I do not do refunds on items unless it was a double purchase. I will always have a demo available for every mesh apparel item in-store, please try before you buy!