All items listed are gacha items.
I cannot resend undelivered/lost items.
There is no redelivery support.
If you'd like to do a return please contact me inworld. I will do the return only for the original item, at the price you paid.

No REFUNDS!
All items/boxes are checked before they are put on marketplace. So no, I know you didn't get "an empty box".

No redelivery on gacha items! I don't have it after you bought it.