Full store policy is listed on the blog: http://hrt-creations.blogspot.ca/2013/03/the-store-policies.html

Short summary is:

1. Demo's and custom fitting - TRY THE DEMO FIRST!!!!!!! TRY BEFORE YOU BUY!!!

2. Redelivery - All purchases form Market place are logged inworld in my Casper Vendors. Redelivers are done inworld.

*** NOTE: I will never send a copy of an item to another account,